Data protection
1. General information
NAVIGENTUM is committed to protecting the personal data of our prospects and customers. This privacy policy explains the nature, scope and purpose of the processing of personal data, in particular within our online offering and the websites, functions and content associated with it. This declaration applies regardless of the domains, systems, platforms and devices used (e.g. desktop or mobile) on which the online offer is executed.
2. Responsibility
NAVIGENTUM GmbH is responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations.
3. Scope
The personal data of users processed includes inventory data (e.g., names and addresses of customers). We process users' personal data (including all categories of persons affected by data processing) only in compliance with applicable data protection regulations. This means we process personal data only if a legal basis exists, in particular when data processing is necessary for the provision of our contractual services and online services, is legally required, has the user's consent, or is based on our legitimate interests (i.e., interest in the analysis, optimization, economic operation, and security of our online services within the meaning of Art. 6 (1) lit. f GDPR).
If you contact us via email, the data you provide will be stored for the purpose of processing your request and in case of follow-up questions. We do not share this data without your consent.
Based on our legitimate interests in accordance with Art. 6 (1) lit. f GDPR, we collect data on every access to the server hosting this service. Access data includes the name of the accessed webpage, date and time of access, browser type and version, user operating system, referrer URL (previously visited page), hostname of the accessing computer (IP address). Log file information is stored for security reasons (e.g., to investigate misuse or fraudulent actions) for a maximum of 14 days and then deleted. Data required for evidentiary purposes is exempt from deletion until the respective incident is fully resolved.
4. Rights of Data Subjects
You have the fundamental rights to access, rectification, deletion, restriction, data portability, withdrawal, and objection. You can contact us via letter or email for this purpose. The lawfulness of data processing carried out until your request remains unaffected.
If you believe that the processing of your data violates data protection laws or that your data protection rights have been infringed in any other way, you have the right to file a complaint with the supervisory authority.
5. Organizational and Technical Measures
We implement organizational, contractual, and technical security measures in accordance with the state of the art to ensure compliance with data protection laws and to protect the data we process from accidental or intentional manipulation, loss, destruction, or unauthorized access.
6. Contact Requests
When you contact us via email, the data you provide (your email address and name) will be stored to respond to your inquiry. All information you provide is voluntary. However, you must provide an email address if you wish to receive a response.
Your data is stored based on your active consent. We delete the data once storage is no longer necessary, provided no legal retention obligations (e.g., for subsequent contract processing) prevent deletion.
Since you have given consent, we inform you that you may withdraw your consent for the contact request at any time with future effect. If you wish to exercise this right, please contact us.
To prevent unauthorized third-party access to your personal data, it is encrypted during transmission using TLS technology.
7. Information on Cookies
The website of NAVIGENTUM GmbH uses PHPSESSID as a functional cookie. This is a small text file stored on your device via your browser. It does not cause any harm to your computer. We use cookies to make our website more user-friendly.
This cookie is automatically deleted at the end of your session.